How can my teenage child keep connected while remaining safe online?

Staying in contact with friends can be challenging as education settings are closed and you cannot see anyone outside your household. Social media is one form of contact along with other mobile apps and online platforms, that can help you stay in touch. Here are a few specific services that may be useful:

UK Safer Internet Centre

This is a partnership of three leading charities with a mission to make the internet a better place for children and young people. You can find online safety tips, advice and resources to help children and young people stay safe online. 

RNIB Connect

RNIB Connect brings together local people across the UK who are affected by sight loss. This service is for anyone aged 16 or over.

Look UK

Peer mentoring can make a huge difference to people with a visual impairment. Look UK are offering structured and safe community support, and empowering peer mentors to draw on their own experience to help guide others.

If your child is aged 11-29 and at school, university/college or looking for work, we have a mentor ready to help them achieve their potential. Sign up to be matched to a mentor, and start chatting about anything relating to visual impairment.

Guide Dogs

Technology is an important part of our lives and can have a hugely positive impact, especially for those with sight loss. Utilising all types of technology - from smartphones to smart home appliance and specialist technology - is more popular than ever, and it is important that you keep safe while on online. 
Guidelines on how to keep safe, can be found on their technology services web page.


UCAN are a Welsh based creative arts cooperative run by and for young people with a vision impairment aged between 7-25. They host a range of fun online activities including: quizzes, sound, singing, drama and much more after school, at weekends and in school holidays. You are very welcome to join in as much or as little as you like.


It can be hard to know how to talk to your child about online safety. NSPCC have information on their website that can help you to understand the risks and how keep your child safe.

RNIB’s Children, Young People and Families (CYPF) team would like to hear from you if you have any specific concerns, in particular “How do I?” questions or topics. Please email [email protected] using the title “How we can help you?” with your ideas or concerns or call the RNIB helpline on 0303 123 99 99 

Guide Dogs Specialist Education Support Team are also available to answer any questions you have about your child’s current or future educational needs. Contact them on 0800 781 1444 or email them at [email protected]

General information on the coronavirus can be found on the coronavirus (Covid-19) web pages, along with additional information for Scotland, Wales and Northern Ireland.

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