How can I reduce my fuel bills?

Help with bills

You may qualify for a winter fuel payment, cold weather payment or the warm home scheme, which are all offered by the UK government:

Winter Fuel Payment - If you have reached the qualifying age you may get help with keeping warm in winter. This can be between £100 and £300 depending on your situation.

Cold Weather Payments - one-off payment worth £25 is paid automatically in severe weather conditions. This is when the temperature goes below zero for seven days in a row (between 1 November - 31 March).

Warm Home Discount - the scheme is aimed towards pensioners and vulnerable customers, and provides an automatic discount off their energy bill.

Further information can be found on the Gov.UK winter fuel, cold weather and warm home web pages.

Advice and support

Simple Energy Advice - provide impartial and independent advice to help you reduce your energy bills and make your home warmer:

You should always make sure you ask your fuel supplier to:

  • put your name on their priority service register
  • agree to use a password system for you to identify their employees, if they visit you at home
  • provide you with bills and information in the format of your choice, for example large print, audio or braille.


Nest - If you live in Wales you can contact Nest to get free help and advice about benefits, managing your money and also make sure you are on the right fuel tariff. They also give you information about other schemes across Wales that offer home improvements at no or low cost

  • 0808 808 2244
  • Nest website
  • Mon - Fri 9am-6pm

Power Up! - Is run in partnership with Western Distribution, electricity networks and the Energy Saving Trust across South and Mid Wales. They offer free and impartial advice on getting the best deal, no matter who supplies your gas or electricity. They can also help with benefits checks and debt advice. Further information including contact details can be found in their leaflet:

Northern Ireland

In Northern Ireland, you could get a £200 payment under the Energy Payment Support Scheme

In January 2022, the Northern Ireland Communities Minister announced a new Energy Payment Support Scheme, which will provide a one-off, £200 payment to about 280,000 people in receipt of certain benefits. The payment will be made automatically into the same account your benefits are paid – there's no specified payment date though, the Government only says it will be paid as soon as practically possible.

You'll be eligible for the payment if, during the qualifying week from 13 December to 19 December 2021, you were resident in Northern Ireland and in receipt of one or more of the following:

  • Pension credit
  • Universal credit
  • Income-related employment and support allowance
  • Income-based jobseekers allowance
  • Income support

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