I currently receive DLA, how do I claim PIP?

Once you receive your invitation to claim PIP, you will have four weeks in which to make the claim, which you are normally expected to do by phone. The four weeks can be extended in exceptional circumstances, for example if you have recently gone into hospital.

PIP claims can be made by calling the claim line:

  • 0800 9172222
  • 0800 0121574 (textphone)

The lines are open from 8am to 6pm Monday to Friday. You can ask someone else to make the call for you but you must be with them during the call. Calls usually take around 15-20 minutes.

Please note: If you're aged between 16-64 on or after 8 April 2013 you will be invited to claim PIP if previously on DLA. However, If you're already 65 or over on 8 April 2013, then you will not be reassessed for PIP and will remain on DLA. In Northern Ireland this is from 20 June 2016.

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