What is the Priority Service register?

Energy and Network companies all have a priority service register, a free support service to help people in vulnerable situations. Each energy supplier and network operator keeps their own register, you are eligible to register if you have a hearing or sight condition (there are also other circumstances in which you may be eligible). The register enables you to get access to tailored and additional support.

Further information about the register and who to register with your supplier can be found on the ofgem website: www.ofgem.gov.uk/getting-extra-help-priority-services-register

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