Energy Saving Advice

{"nodes":{"3071817696":{"ID":"Energy-Help_0","answer":"Energy prices are still on the rise if you\u2019re worried about the cost of energy RNIB Advice Service provide free energy advice to help you manage your energy bills and energy usage.  <\/p>\nTheir advisers can support you on a wide range of energy issues, including:<\/p>\n<ul type=\"disc\">\n<li>Managing energy debt<\/li>\n<li>Managing your energy use<\/li>\n<li>Getting the best energy tariff<\/li>\n<li>Accessible energy bills and understanding your energy bill<\/li>\n<li>Support with changing or reading your meter<\/li>\n<li>Help with Smart Meters and accessible in-home displays (AIHD)<\/li>\n<li>Advice on making your home warmer<\/li>\n<li>Advice on benefits and grants you may be entitled to, including Cost of Living payments<\/li>\n<li>Support registering with the Priority Services Register<\/li>\n<li>Accessing local support.<\/li>\n<\/ul>\nIf you need energy advice you can contact their energy advice team by telephone or email for one-to-one energy support.<\/p>\nYou can call their Helpline on 0303 123 9999 between 8am-8pm weekdays and 9am-1pm on Saturday. Select option 3 to speak with an energy adviser.<\/p>\nYou can also email <a href=\"mailto:helpline@rnib.org.uk\">helpline@rnib.org.uk<\/a>.<\/p>\nThe Citizens Advice website also has some useful information on Grants and Benefits:<\/p>\n<ul type=\"disc\">\n<li><a title=\"CAB\" href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/energy\/energy-supply\/get-help-paying-your-bills\/grants-and-benefits-to-help-you-pay-your-energy-bills\/\">Citizens Advice - Grants and Benefits to help you pay your energy bills<\/a><\/li>\n<\/ul>\nSome of the following advice may also help:<\/p>","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817696:47","entry_ref":"3071817696","entry_ref_encrypted":"K0K0BRKQ7B77TPIBR9OMB5BSS8","entry_uid":"7qtezkntrmkkmiipco4v7cxrsk","label":"","question":"Energy Saving Advice","choices":{"6":{"ID":"Energy-Help_20","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817797:41","entry_ref":"3071817797","entry_ref_encrypted":"SU5MU101EBLV1I0BJFNRHV0OM4","entry_uid":"7tkhuyyddyjmy4dacjqcywssjg","head_ref":"3071817796","label":"","link_text":"Keep on top of your energy use with a smart meter and accessible in-home display (AIHD)","order":"6","tail_ref":"3071817696"},"1":{"ID":"Energy-Help_9","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817705:47","entry_ref":"3071817705","entry_ref_encrypted":"VDIU5G1HBRTC0T28OPDMLR9O9S","entry_uid":"7qtezl5kbcyg3lefbt53rzo2do","head_ref":"3071817697","label":"","link_text":"Talk to your supplier as soon as possible","order":"1","tail_ref":"3071817696"},"8":{"ID":"Energy-Help_18","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817714:44","entry_ref":"3071817714","entry_ref_encrypted":"SPT3C7VRA21SIIJ800LK3C9BT8","entry_uid":"7qtfho4bghq42dlaayvtlvhchk","head_ref":"3071817713","label":"","link_text":"Further support","order":"8","tail_ref":"3071817696"},"7":{"ID":"Energy-Help_14","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817710:47","entry_ref":"3071817710","entry_ref_encrypted":"MR46HP8AKJD7H2F78EKEM86696","entry_uid":"7qtezlgebqw5aups7umdn7edig","head_ref":"3071817702","label":"","link_text":"Choose energy-efficient light bulbs and lighting solutions","order":"7","tail_ref":"3071817696"},"16":{"ID":"Energy-Help_32","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819217:3","entry_ref":"3071819217","entry_ref_encrypted":"MRD3R5DFED33OCDSMQV03PAD3M","entry_uid":"b7n4ijkwjxusbz7cvxktmda4xw","head_ref":"3071819215","label":"","link_text":"Save time and energy with Bumpons","order":"16","tail_ref":"3071817696"},"15":{"ID":"Energy-Help_31","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819216:3","entry_ref":"3071819216","entry_ref_encrypted":"OV440KKNTFEFOCLUNGMG8EDADS","entry_uid":"b7n4ijbuwvm5mdosmh7mslnldc","head_ref":"3071819214","label":"","link_text":"Check if you\u2019re entitled to help with major energy saving changes","order":"15","tail_ref":"3071817696"},"4":{"ID":"Energy-Help_12","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817708:47","entry_ref":"3071817708","entry_ref_encrypted":"M7RT7EV1K9SL9LV0KRHF5F971Q","entry_uid":"7qtezlcu3ntdztvsx5rkmvbtgg","head_ref":"3071817700","label":"","link_text":"Look into the warm home discount (\u00a3150 off your electric bill)","order":"4","tail_ref":"3071817696"},"14":{"ID":"Energy-Help_28","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819213:4","entry_ref":"3071819213","entry_ref_encrypted":"NVUFR4UO867EL47MP5VGT1MK2K","entry_uid":"b7n4f33x4bx7gsntiqn6u2t5do","head_ref":"3071819209","label":"","link_text":"Make your home a draught-free zone","order":"14","tail_ref":"3071817696"},"13":{"ID":"Energy-Help_27","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819212:4","entry_ref":"3071819212","entry_ref_encrypted":"ID1OGISDOMOOENENS66490BOUK","entry_uid":"b7n4f2u2adf4mqmly3oshhfbyk","head_ref":"3071819208","label":"","link_text":"Unplug appliances if you don\u2019t use them often","order":"13","tail_ref":"3071817696"},"12":{"ID":"Energy-Help_26","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819211:4","entry_ref":"3071819211","entry_ref_encrypted":"M8M27TSLS7I1NP0HHPVNFPV4P0","entry_uid":"b7n4f2mkqvexk5j2nptqslkklk","head_ref":"3071819207","label":"","link_text":"Request bills in your preferred format","order":"12","tail_ref":"3071817696"},"11":{"ID":"Energy-Help_25","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819210:4","entry_ref":"3071819210","entry_ref_encrypted":"L20DTCMEGEVV2VG04D1GQKSM7C","entry_uid":"b7n4f2dyridnzohk3zlocieis2","head_ref":"3071819206","label":"","link_text":"Take regular meter readings","order":"11","tail_ref":"3071817696"},"2":{"ID":"Energy-Help_10","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817706:47","entry_ref":"3071817706","entry_ref_encrypted":"RS7R9QQKM3COEQR2NM3G8I43VU","entry_uid":"7qtezl7f3qmn7eboq2dxpz3akw","head_ref":"3071817698","label":"","link_text":"Ask your supplier if they have a hardship fund","order":"2","tail_ref":"3071817696"},"10":{"ID":"Energy-Help_24","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071818700:20","entry_ref":"3071818700","entry_ref_encrypted":"TNFJP2VC2VKTHSN743DLCSJDQE","entry_uid":"alceyemwxbibsipiu727lm4g2k","head_ref":"3071818699","label":"","link_text":"Check if you are eligible for a GOV.uk cold weather payment","order":"10","tail_ref":"3071817696"},"9":{"ID":"Energy-Help_22","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071818340:29","entry_ref":"3071818340","entry_ref_encrypted":"K1A1MMTES3J3TPJIVL61J0EASO","entry_uid":"aag2oizzvt6jothapb7mqvddi6","head_ref":"3071818339","label":"","link_text":"Get extra help with the Priority Services Register","order":"9","tail_ref":"3071817696"},"3":{"ID":"Energy-Help_11","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817707:47","entry_ref":"3071817707","entry_ref_encrypted":"JATNMVAKATMRCSBLRHBI33I1V4","entry_uid":"7qtezlb4hbyhwythbpqlxipuog","head_ref":"3071817699","label":"","link_text":"Check if you are eligible\u00a0for the winter fuel payment","order":"3","tail_ref":"3071817696"},"5":{"ID":"Energy-Help_13","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817709:47","entry_ref":"3071817709","entry_ref_encrypted":"JJL86GP629T6JCU2MG1D96RHMI","entry_uid":"7qtezlelip22q5u2aqrix7rfm6","head_ref":"3071817701","label":"","link_text":"Get free one on one energy and debt advice","order":"5","tail_ref":"3071817696"}}},"3071817713":{"ID":"Energy-Help_17","answer":"These other websites are useful sources of information for saving money and getting support:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.moneysavingexpert.com\/utilities\/how-to-get-help-if-you-re-struggling-with-your-energy-bills-\/\">Money Saving Expert<\/a> - What to do if you are struggling to pay<\/li>\n<li><a href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/energy\/energy-supply\/#sec53912\">Citizens Advice<\/a> - General advice on energy bills, cutting costs, getting help, debt management<\/li>\n<li><a href=\"https:\/\/britishgasenergytrust.org.uk\/\">British Gas Energy Trust<\/a> - Independent fuel debt advice<\/li>\n<li><a href=\"https:\/\/charisgrants.com\/individuals\/\">Charis<\/a> - Financial grants for individuals <\/li>\n<li><a href=\"https:\/\/helpforhouseholds.campaign.gov.uk\/energy-saving-advice\/\">Gov.UK - Energy saving tips to save money<\/a> - Quick and easy no cost actions, Low-cost home improvements and spend to save home improvements<\/li>\n<li><a title=\"Cost calculator \" href=\"https:\/\/www.gocompare.com\/gas-and-electricity\/guide\/energy-calculator\/\">Go Compare<\/a> - Energy cost calculator and energy advice<\/li>\n<li><a title=\"Fuel Bank foundation\" href=\"http:\/\/www.fuelbankfoundation.org\/\">Fuel Bank Foundation<\/a> provide financial support as well as practical advice on managing your energy bills.<\/li>\n<\/ul>\n<h2>If you live in Scotland, Northern Ireland or Wales<\/b><\/h2>\n<ul>\n<li>Use the <a href=\"https:\/\/www.homeenergyscotland.org\/\">Home Energy Scotland Funding Finder tool<\/a> to check for support in your area<\/li>\n<li>Find out about additional help available in Scotland on the <a href=\"https:\/\/eas.org.uk\/\">Energy Action Scotland<\/a> website<\/li>\n<li>Find out about energy advice and how to apply for free home energy efficiency improvements if you live in Wales on the <a href=\"https:\/\/www.gov.wales\/get-help-energy-efficiency-your-home-nest\">GOV.wales<\/a> website<\/li>\n<li>Find out about energy grants and other sources of help in Northern Ireland on the <a href=\"nidirect.gov.uk\/contacts\/ni-energy-advice\">nidirect<\/a> website<\/li>\n<\/ul>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817713:44","entry_ref":"3071817713","entry_ref_encrypted":"HARI1E7F0354SJQT7JLM7A2AOM","entry_uid":"7qtfhntvkayu2fv47brksbtgvo","label":"","question":"Further Support","choices":[]},"3071819215":{"ID":"Energy-Help_30","answer":"Bumpons are raised tactile dots you can stick on to almost anything around your home or office to make it easier to identify. You can use them to mark energy-efficient settings on different appliances, to help manage how much energy you use.<\/p>\nIf you have a mechanical thermostat, adding Bumpons to your preferred temperature setting can make it easier to line up temperatures and check the thermostat is set correctly.<\/p>\nYou can stick Bumpons to almost anything, from your microwave to your washing machine. You could use a Bumpon to mark the 30-degree wash cycle on your machine, so you can find it easily. Washing your clothes at a lower temperature can help you save energy and make your clothes last longer.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819215:3","entry_ref":"3071819215","entry_ref_encrypted":"Q2370I2E5IIEI5OBFRP7C4QNCA","entry_uid":"b7n4iizifi73enxo25vzdophq2","label":"","question":"Save time and energy with Bumpons","choices":[]},"3071819214":{"ID":"Energy-Help_29","answer":"Keeping the heat in during cold weather can be a challenge, particularly if you have an older home. Although you can reduce energy loss with some small changes, your home might benefit from larger improvements to make it more energy efficient. Energy efficient homes are easier to keep warm and use less energy, saving you money on your energy bill.<\/p>\nFor example, insulating your home is one of the most cost-effective ways to reduce energy loss. It helps reduce energy lost through your roof, walls, and flooring.<\/p>\nBoilers get less efficient as they age, if your boiler has been around for 15 years or over is worth getting it checked by and expert to find out if needs repairing or replacing.<\/p>\nAre you using your thermostat correctly?, Is your heating on a timer? Looking at the way you use your heating could also save you money.<\/p>\nAdding insulation and making other improvements can be expensive, and there are grants available to help with the cost. You might be entitled to a grant to help with the cost of:<\/p>\n<ul>\n<li>Installing insulation<\/li>\n<li>Upgrading your central heating<\/li>\n<li>Replacing your old boiler<\/li>\n<li>Repairing your current boiler so it\u2019s more energy efficient. <\/b><\/li>\n<\/ul>\nAre you using your thermostat correctly?, Is your heating on a timer? Looking at the way you use your heating could also save you money.<\/p>\nThe <a href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/energy\/energy-supply\/get-help-paying-your-bills\/make-sure-your-home-is-energy-efficient\/\">Citizens Advice<\/u><\/a> website has some tips on making sure your home is energy efficient. The <a href=\"https:\/\/www.moneysavingexpert.com\/utilities\/how-to-get-help-if-you-re-struggling-with-your-energy-bills-\/#need-14\">Money Saving Expert<\/a> website has advice on how to check if you can get free insulation or a grant for a new boiler.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819214:3","entry_ref":"3071819214","entry_ref_encrypted":"UH28AGOHUTUM15UOS43056UGSI","entry_uid":"b7n4iir5ezzmfxwvxxi4uvkfng","label":"","question":"Check if you\u2019re entitled to help with major energy saving changes","choices":[]},"3071817701":{"ID":"Energy-Help_5","answer":"If you are struggling to get help from your supplier or need a little support and assistance there are a few charities that offer one on one support and advice.<\/p>\nFurther information including a list of charities can be found on the <a href=\"https:\/\/www.moneysavingexpert.com\/utilities\/how-to-get-help-if-you-re-struggling-with-your-energy-bills-\/#advice\">Money Saving Expert<\/a> website.<\/p>\nRNIB also have advisers who can provide support on a wide range of energy issues, including information on benefits and financial support you may be entitled to, as well as energy saving methods specific to your personal circumstances. You can call them on 0303 123 9999 (select option 3) or email <a href=\"mailto:helpline@rnib.org.uk\">helpline@rnib.org.uk<\/a> to talk to an energy adviser.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817701:47","entry_ref":"3071817701","entry_ref_encrypted":"UQSJ7BBAPEF14K9DBMPTI8FL5Q","entry_uid":"7qtezkw5whwhfy2zygxs27honk","label":"","question":"Get free one on one energy and debt advice","choices":[]},"3071817699":{"ID":"Energy-Help_3","answer":"The Warm Home Discount Scheme is a one-off payment of \u00a3150 applied to eligible people\u2019s bills, to help with the cost of energy over winter. The scheme for winter 2023\/24 opens on 16 October 2023. <\/p>\nThere are different ways to qualify for the Warm Home Discount Scheme depending on where you live. Eligible people may receive the discount automatically, or they may need to apply. Find out more and check if you are eligible on the <a href=\"gov.uk\/the-warm-home-discount-scheme\">GOV.uk<\/a> website. <\/p>\nYour energy supplier must be participating in the scheme for you to get the discount. You can check if your energy supplier is taking part on the <a href=\"gov.uk\/the-warm-home-discount-scheme\/energy-suppliers\">GOV.uk<\/a> website. <\/p>\n<h2>If you live in Scotland<\/h2>\nIndividuals who receive the Guarantee Credit element of Pension Credit should automatically get a letter to tell them about the discount. Additionally, individuals who receive certain benefits may qualify and must apply directly to their energy supplier.<\/p>\nContact your energy supplier to check if you\u2019re eligible and to apply. It\u2019s worth contacting them as soon as possible, even if you were eligible last year, as the number of discounts suppliers can give is limited. For more information, visit <a href=\"gov.uk\/the-warm-home-discount-scheme\/low-income-scotland\">GOV.uk<\/a>.   <\/p>\n<h2>If you live in Northern Ireland<\/h2>\nThe Warm Home Discount is replaced by the Affordable Warmth Scheme in Northern Ireland. For more information, visit <a href=\"nihe.gov.uk\/housing-help\/affordable-warmth-boiler-replacement\/affordable-warmth-scheme\">The Housing Executive<\/a> website. <\/p>\n<h2>If you live in a Park Home<\/h2>\nYou can apply for the Park Homes Warm Discount, which enables residents of Park Homes in England, Wales, and Scotland to apply for a \u00a3150 payment to help with the cost of energy bills. To find out more, visit the <a href=\"charisgrants.com\/partners\/park-homes\/\">Charis<\/a> website. <\/b><\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817699:47","entry_ref":"3071817699","entry_ref_encrypted":"O6O7DRJGM00PLASC85EN8PTQF4","entry_uid":"7qtezksnfmfcrb22ox2wtnz2b2","label":"","question":"Check if you are eligible\u00a0for the winter fuel payment","choices":[]},"3071818339":{"ID":"Energy-Help_21","answer":"The Priority Services Register is a free support service to help people in vulnerable situations. Each energy supplier and network operator keeps their own register. You need to contact your energy supplier or network operator to get on it.<\/p>\nFurther information about the register can be found on the <a href=\"http:\/\/www.ofgem.gov.uk\/getting-extra-help-priority-services-register\">ofgem<\/a> website.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071818339:29","entry_ref":"3071818339","entry_ref_encrypted":"TVVVGJ5RQMRD98KBAV4JC71A2A","entry_uid":"aag2ois7bpuucrx4gqooazjdpw","label":"","question":"Get extra help with the Priority Services Register","choices":[]},"3071817697":{"ID":"Energy-Help_1","answer":"Energy suppliers are regulated, part of this regulation means they have to help you work out a way to pay if you are struggling. Help is normally provided by the creation of a payment plan, which should take into account how much you can afford to pay. If you are not sure how much you can afford to pay, you can use a budget tool, like the one on the Citizens Advice website, to help you work this out:<\/p>\n<ul>\n<li><a title=\"Citizens advice budgeting tool\" href=\"https:\/\/www.citizensadvice.org.uk\/debt-and-money\/budgeting\/budgeting\/work-out-your-budget\/\">Citizens Advice Budget tool<\/a><\/li>\n<\/ul>\nIf you are unable to come to an agreement or are unable to keep up your repayments your supplier may want to move you to a pre-payment meter. You can refuse to move to pre-payment if an illness or disability means you could be harmed if your energy supply was cut off.<\/p>\nFurther information on how to talk to your supplier about a payment plan can be found on the <a title=\"Citizens advice\" href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/energy\/energy-supply\/get-help-paying-your-bills\/struggling-to-pay-your-energy-bills\/\">citizens advice<\/a> website.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817697:47","entry_ref":"3071817697","entry_ref_encrypted":"VQHFRDO3MPVUMEDHB4OVDIR6BI","entry_uid":"7qtezkpjez4jhztje43cupw5s6","label":"","question":"Talk to your supplier as soon as possible","choices":[]},"3071819206":{"ID":"Energy-Help_7","answer":"Taking regular, accurate meter readings could help you save money on your energy bill. If you don\u2019t give your energy provider a meter reading, they might send you an estimated bill. You could end up paying more, or less, than you should. If you pay less, you may be left with a large bill later to make up for any underpayments.<\/p>\nIt\u2019s also worth taking a meter reading before your energy tariff\/rate is due to change, so you can take advantage of any savings.<\/p>\nLiving with sight loss can make it harder to read your meter, particularly if it\u2019s an older style of meter or in a difficult-to-reach spot. If your meter isn\u2019t accessible, it\u2019s worth asking your energy provider what support they offer. They may, for example, offer to install a smart meter if you would like one or send someone out to read your meter so your bills are accurate.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819206:4","entry_ref":"3071819206","entry_ref_encrypted":"G1T5GSG0T017A740PNPQGOQHCK","entry_uid":"b7n4ezdhbdgm45kgxtucqgrbwc","label":"","question":"Take regular meter readings","choices":[]},"3071817698":{"ID":"Energy-Help_2","answer":"Most suppliers have hardship funds, but the application process takes time (sometimes several weeks) and can also be very strict. Applying for funding may include:<\/p>\n<ul>\n<li>Speaking to a debt adviser (prior to application)<\/li>\n<li>Completion of a full budget sheet<\/li>\n<li>Providing proof of income and details of how you got into debt<\/li>\n<\/ul>\nThe following energy suppliers offer grants to their customers (eligibility criteria varies from company to company):<\/p>\n<ul>\n<li><a href=\"https:\/\/britishgasenergytrust.org.uk\/grants-available\/\">British Gas Energy Trust<\/a> (also accept applications from non customers)<\/li>\n<li><a href=\"https:\/\/www.scottishpower.co.uk\/support-centre\/help-paying-your-bill\/hardship-fund\">Scottish Power Hardship Fund<\/a><\/li>\n<li><a href=\"https:\/\/www.ovoenergy.com\/help\/debt-and-energy-assistance\">Ovo Energy Fund<\/a><\/li>\n<li><a href=\"https:\/\/www.eonenergy.com\/more-for-your-home\/energy-fund.html\">E.ON Energy Fund<\/a><\/li>\n<li><a href=\"https:\/\/www.eonnextenergyfund.com\/\">E.ON Next Energy Fund<\/a><\/li>\n<li><a title=\"EDF \" href=\"https:\/\/www.edfenergy.com\/for-home\/help-centre\/faq\/extra-support-when-you-need-it?steps=23147#chapter-23146-6\">EDF Energy Customer Support Fund<\/a><\/li>\n<li><a href=\"https:\/\/octopus.energy\/blog\/energy-crisis-information\/#octosupport\">Octopus Energy Fund<\/a><\/li>\n<\/ul>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817698:47","entry_ref":"3071817698","entry_ref_encrypted":"UPTMNH1G8C1LS3U8CN1QACCS6E","entry_uid":"7qtezkr4azeqjzeixkwrus5lbs","label":"","question":"Ask your supplier if they have a hardship fund","choices":[]},"3071818699":{"ID":"Energy-Help_23","answer":"<div role=\"note\" aria-label=\"Information\">\nIf you live in England, Wales, or Northern Ireland a Cold Weather Payment may be available to help with energy bills during very cold weather. Very cold weather is when the local temperature is recorded as, or forecast to be, 0 degrees Celsius or below for seven days in a row. <\/p>\nIndividuals may get a cold weather payment if they receive certain benefits, including Pension Credit, Income Support, Universal Credit, income-based Jobseeker\u2019s Allowance, income-related Employment and Support Allowance and Support for Mortgage Interest.  <\/p>\nPeople who meet the criteria for a payment automatically receive a Cold Weather Payment of \u00a325 for any period of very cold weather between 1 November 2023 and 31 March 2024. The payment is made after the period of cold weather, normally within 14 working days. <\/p>\nYou can find out more on the <a href=\"https:\/\/www.gov.uk\/cold-weather-payment\" target=\"_blank\" rel=\"noopener\">gov.uk\/cold-weather-payment<\/a> webpage.<\/p>\n<\/div>\n<h3 id=\"if-you-live-in-scotland\">If you live in Scotland<\/h3>\nYou cannot get Cold Weather Payments. You may get an annual \u00a355.05 Winter Heating Payment instead. You\u2019ll get this payment regardless of weather conditions in your area. You can find out more on <a href=\"https:\/\/www.mygov.scot\/winter-heating-payment\">mygov.scot<\/a>.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071818699:20","entry_ref":"3071818699","entry_ref_encrypted":"T0VRMGTP1UDJV2231EB4MNMMUQ","entry_uid":"alceyefcrhbht5smgqoinxiysg","label":"","question":"Check if you are eligible for a GOV.uk cold weather payment","choices":[]},"3071817796":{"ID":"Energy-Help_19","answer":"A smart meter sends accurate, automatic meter-readings to your supplier, so your bills reflect your energy usage. It also means you don\u2019t have to worry about accessing and reading your meter.<\/p>\nIf you find it hard to access the digital display or controls on your smart meter, an accessible in-home display (AIHD) could help. An AIHD works with your smart meter to help you manage how much energy you use. They have large, tactile buttons, a high-contrast display, and a text-to-speech function.<\/p>\nChoosing a smart meter and AIHD is a personal decision based on your individual circumstances.<\/p>\nBlind and partially sighted people can now request a free Accessible In-Home Display (AIHD) from their energy supplier. Further information can be found on RNIB's <a href=\"https:\/\/www.rnib.org.uk\/sight-loss-advice\/technology-and-useful-products\/technology-resource-hub-latest-facts-tips-and-guides\/accessible-smart-energy-meters\">Accessible in home displays<\/a> webpage.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817796:41","entry_ref":"3071817796","entry_ref_encrypted":"KJIV3H34VFKRQLICCQI5KIIGTG","entry_uid":"7tkhuyqrrsppipllf5fnmbixks","label":"","question":"Keep on top of your energy use with a smart meter and accessible in-home display (AIHD)","choices":[]},"3071817700":{"ID":"Energy-Help_4","answer":"<div>The Warm Home Discount Scheme for winter 2022 to 2023 has closed. The scheme will reopen again on 16 October 2023. <\/strong><\/div>\n<div> <\/div>\n<div>An <a style=\"list-style-type: none;\" tabindex=\"0\" href=\"https:\/\/www.gov.uk\/check-if-youre-eligible-for-warm-home-discount?utm_source=https%3a%2f%2fnews.dwp.gov.uk%2fdwplz%2f&utm_medium=email&utm_campaign=Touchbase+-+18+November+2022&utm_term=Touchbase+-+18+November+2022&utm_content=109830\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">online tool<\/a> will be available to make it easier for you to check if you are eligible for the <a style=\"list-style-type: none;\" tabindex=\"0\" href=\"https:\/\/www.gov.uk\/the-warm-home-discount-scheme?utm_source=https%3a%2f%2fnews.dwp.gov.uk%2fdwplz%2f&utm_medium=email&utm_campaign=Touchbase+-+18+November+2022&utm_term=Touchbase+-+18+November+2022&utm_content=109830\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Warm Home Discount<\/a>. The warm home discount provides eligible low-income and vulnerable households with a \u00a3150 discount off energy bills.<\/div>\nThe discount should not affect your <a href=\"https:\/\/www.gov.uk\/cold-weather-payment\">Cold Weather Payment<\/a> or <a href=\"https:\/\/www.gov.uk\/winter-fuel-payment\">Winter Fuel Payment<\/a>.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817700:47","entry_ref":"3071817700","entry_ref_encrypted":"Q1HGD0P719NAJBAD6ILTRI5DVM","entry_uid":"7qtezkuf3gewucx4wokjacr3qw","label":"","question":"Look into the warm home discount (\u00a3150 off your electric bill)","choices":[]},"3071817702":{"ID":"Energy-Help_6","answer":"You might need to have the lights on more as the days get shorter and the evenings darker. Low lighting can impact your mental health, increase your risk of a fall or injury, and make everyday tasks harder \u2013 so it\u2019s important that you don\u2019t turn off the lights when you need them. Instead, choose energy efficient bulbs and lighting solutions to save energy.<\/p>\nChanging your bulbs is an easy, practical way to improve your lighting at home and potentially reduce your energy bill. Light Emitting Diodes (LEDs) are the most energy efficient type of bulb. They last five times longer than traditional bulbs, so while they may be more expensive to buy, they could help you save money in the long run. To save money, you might want to replace your old bulbs only when they\u2019ve burned out or in the spaces where you spend most of your time.<\/p>\nBefore you buy new bulbs, check that they are compatible with your current light fittings.<\/p>\nFor further information please see <a href=\"https:\/\/www.sightadvicefaq.org.uk\/independent-living\/light-blub\">What are the different types of light bulb available and which are the most energy efficient?<\/a><\/p>\nThe <a href=\"https:\/\/www.pocklington-trust.org.uk\/sector-resources\/a-guide-to-better-lighting-for-people-with-visual-impairment\/\">Thomas Pocklington Trust<\/a> website as has  information on lighting and how to improve your lighting at home.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071817702:47","entry_ref":"3071817702","entry_ref_encrypted":"O9PU47GDTDVCT81ULN5H0A9BLM","entry_uid":"7qtezkxxf42t5ntlnx4x24xno2","label":"","question":"Choose energy-efficient light bulbs and lighting solutions","choices":[]},"3071819208":{"ID":"Energy-Help_15","answer":"Electronic appliances left on standby still use some electricity so unplugging them when they\u2019re not in use could save you money on your electricity bill. Many devices also now have an \u2018eco-mode\u2019 to reduce how much energy they use while on standby.<\/p>\nMany people living with sight loss use assistive technology at home to stay independent. It\u2019s important to keep any devices you use regularly plugged in, such as your internet modem and smart devices (for example your Alexa).<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819208:4","entry_ref":"3071819208","entry_ref_encrypted":"QRO27QI5GVQ15QI1ELDJJVQTGI","entry_uid":"b7n4ezu2fckpaaz5xwvn6nzvl2","label":"","question":"Unplug appliances if you don\u2019t use them often","choices":[]},"3071819207":{"ID":"Energy-Help_8","answer":"Your energy provider must give you your bill in your required  format (such as braille, large print, or audio) if you request it. This is considered a reasonable adjustment under the Equality Act 2010.<\/p>\nYou\u2019ll need to contact them directly to receive your bills in an alternative format. If you have any issues with this, RNIB\u2019s energy advice team can help. We can advise you on what to do next and support you in talking to your energy provider if you would like.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819207:4","entry_ref":"3071819207","entry_ref_encrypted":"JKBP7NS1RU1G5ONEA6448K0G46","entry_uid":"b7n4ezmdukhn3rx44va2c4vwhk","label":"","question":"Request bills in your preferred format","choices":[]},"3071819209":{"ID":"Energy-Help_16","answer":"Draught-proofing is a cheap, effective way to keep your home warmer and save money on your energy bill. Households could save up to \u00a3105 a year by draught-proofing, so it\u2019s worth thinking about small changes you can make around the house.<\/p>\nHere are some ways you can get started:<\/p>\n<ul>\n<li>Keep internal doors leading to rooms you don\u2019t heat (such as your spare room) closed. It\u2019s also worth closing internal doors between your front door and living space, if possible.<\/li>\n<li>Is your front door letting the cold air in? Keyholes, letterboxes, and gaps underneath your front door can all contribute to draughts. One solution is to place a draught excluder (a long cushion) at the foot of your front door to block the cold air. These are available to buy, or you could even DIY one out of spare fabric or things you have around the house.<\/li>\n<li>Closing your curtains at night can help stop draughts and keep the heat in. If you want to go a step further, thermal curtains are even more effective.<\/li>\n<\/ul>\nYou can find out more about draft proffing your home on the <a href=\"https:\/\/energysavingtrust.org.uk\/advice\/draught-proofing\/\">Energy Saving Trust website.<\/a><\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/rnib\/Modules\/money-benefits\/Topics\/banking-bills-finance:3071819209:4","entry_ref":"3071819209","entry_ref_encrypted":"JPLFUI9CVUD9IVR1F7HN0RDDB4","entry_uid":"b7n4f23lgvso76j4e3blo5d376","label":"","question":"Make your home a draught-free zone","choices":[]}},"start":"3071817696"}

Energy Saving Advice

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