How can I get a better deal on my landline / broadband?

The MoneyHelper website offers the following tips:

  • Switch supplier. Sticking with the same broadband and home phone provider can be expensive.
  • Match your deal to your needs. If you're not sure how much you use, ask your supplier.
  • Pay by direct debit. It's usually the cheapest way to pay and it means you won't forget.
  • Avoid peak calling times. Check when your supplier charges most for calls and do your best to avoid these times.
  • Use more than one comparison website to compare tariffs, such as:

Social Tariffs

If you are claiming certain benefits, you may be able to get a monthly broadband deal at a reduced price. Some providers offer bespoke deals, known as 'social tariffs', at much lower prices. BT Home Essentials (detailed below) is an example of this.

Social tariffs are discounted broadband packages available for people who are in receipt of certain benefits such as Universal Credit, Pension Credit, Jobseeker’s Allowance or Income Support. They’re still usually the same speed and quality as other home broadband deals, the only difference is the price.

Discounted deals are available to an estimated 4.2 million households across the UK who get these benefits:

BT Home Essentials

BT Essentials is a low-cost service for people on low incomes who may otherwise find it difficult to afford a home phone line.

To get BT Home Essentials applicants must be in receipt of one of the following benefits:

  • Income Support
  • Jobseeker's Allowance
  • Pensions Credit (Guaranteed Credit)
  • Employment and Support Allowance
  • Universal Credit

Call BT Home Essentials direct on 0800 800 150 to request an application form.

Did this answer your question?

Related questions

Brought to you by