Where can I find consumer advice?

If you need advice regarding your rights related to goods and/or services you have purchased you can contact: 

If you live in England, Wales or Scotland you can contact the Citizens Advice Consumer Services:

  • 03454 04 05 06
  • 18001 03454 04 05 06 (textphone)
  • 03454 04 05 05 (Welsh speakers)
  • 18001 03454 04 05 05 (Welsh textphone)
  • citizensadvice.org.uk

If you live in Northern Ireland, you can contact the NI Direct Consumerline:

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